SHIPPING INFORMATION

We currently only serve the Australian and Brazilian markets.

All products are shipped to and stored in local or platform-approved warehouses and delivered via logistics systems approved by Amazon, TEMU, and Mercado Livre.

We follow the platform's standard delivery procedures to ensure reliable, timely, and fully trackable delivery services.

Order Processing Timeline:

Order Processing Time: Typically 1-2 business days.

Processing time may be slightly longer during peak sales periods.

Shipping Time: Orders are shipped directly from warehouse inventory.

Shipping time is typically 3-7 business days, depending on the platform and local courier company arrangements.

Other Notes:

All shipments are trackable.

Shipping costs are automatically calculated based on the order and delivery address.

Please contact us by email if there are any delays or anomalies in tracking information updates.

Occasional delays may occur due to holidays, inspections, or force majeure events.

CONTACT US

Address:
Room 611, Building 11#, Topchain XT Space
No. 6099, Bao'an Avenue, Bao'an District, Shenzhen, China

Tel: +86-18088886639
Post Code: 518000
Email: Ada.xu@hgvtech.com